Most of us have experienced times where we sincerely regret pressing the send button or taking that tricky phone call when feeling emotionally triggered. I know I regularly wish that I could go back in time and delete the heart to heart I had when over tired, hungry or worse yet, tipsy.
According to Ralf G. Nichols, the highly regarded communication scholar, the most basic of all human needs is to be understood and to understand others, and the best way to understand another is to listen to them.
I believe that most of us yearn for someone to be interested in us, and to pay us undivided attention as we express ourselves. It seems that for many of us, being seen and heard validates that we exist, that we matter, so it makes sense that we crave this kind of connection and understanding. I know that when someone is really there for me and listens with care and curiosity, I feel a deep warmth and gratitude. I feel a part of something bigger than myself and feel connected to the world around me in a comforting way.